Privacy Policy

1. Who We Are

This website is operated by Urocare Hospital, Gondia, Maharashtra - 441601, India. We provide advanced laser urology services under the care of Dr. Amit Ilamkar and Dr. Dhanshree Ilamkar.

For privacy queries: [email protected]

2. Information We Collect

We collect personal information only when you voluntarily provide it through:

• Appointment request form - your name, phone number, and optionally email
• WhatsApp messages - when you contact us via our WhatsApp number
• Phone calls - when you call the hospital directly

We do not use advertising cookies, tracking pixels, or third-party analytics.

3. How We Use Your Information

Your information is used solely to:

• Schedule and confirm appointments at Urocare Hospital
• Contact you regarding your appointment or follow-up care
• Respond to queries about our urology services

4. Data Sharing

We do not sell, rent, or share your data with third parties. Your information is shared only within the hospital team for care purposes, or where required by Indian law.

Third-party services: This website uses WhatsApp (Meta Platforms) for communication and Google Maps for directions. These operate under their own privacy policies.

5. Data Retention

Appointment inquiry data is retained for a reasonable period to facilitate follow-up care. Contact us to request deletion and we will act promptly, subject to any legal retention obligations.

6. Data Security

We take reasonable steps to protect your personal data. No internet transmission is completely secure - please share only what is necessary for appointment booking.

7. Your Rights

Under applicable Indian data protection law, you may request access to, correction of, or deletion of personal data we hold about you. Contact us at [email protected] or call +91 93092 74072.

8. Changes to This Policy

We may update this policy periodically. The date at the top reflects the most recent revision. Continued use of this website constitutes acceptance of any changes.